DS-Wii Transfer Help

I'm assuming a lot of people don't know since most started new
 
My friend transferred, he said you have to go download the moving van program onto your DS, whatever that means ._.
 
You're supposed to go onto DS Download play and wait for the Moving Van to show up but nothing shows up on my DS. Is it a bad connection between my DS/Wii or can you not transfer if you already started new?
 
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