Issues

scotch

Senior Member
Joined
Dec 28, 2015
Posts
1,925
Bells
135
Isabelle
Pear (Fruit)
Tasty Cake
Tasty Cake
Tasty Cake
Tasty Cake
Orange (Fruit)
I have many
Issues with the site, especially the staff. They barely answer or reply to your questions but have time to ban and infraction you.
When your banned, you can't even contact staff.
 
I haven't gotten any warnings, infractions or bans and I post a lot. If you're careful to follow the rules, you won't have those problems. PM a mod if you need help, rather than making a post they might not even see. However, you need to be patient because I'm sure they get lots of PMs daily.
 
You can email them via the Contact Us at the bottom. They've got a Twitter account though I have no idea if they check DMs/Tweets to that.

Secondly why are you getting repeatedly warned/banned? Surely if you're a repeat offender you've either reviewed the rules to determine what you've done wrong. Also staff would prefer it if you contacted them directly about warns/infractions/bans.
 
They barely answer or reply to your questions
this, i agree with. they always say they'll get back to us, but they usually never do. it's a nuisance having to remind them of my problems a couple of times. there are like two or three mods like this - i get that they're busy with their own stuff, but never getting back to me without being reminded is just, ugh. anyway, i'm pretty sure there's an email provided when you get banned so you can contact them. as for infractions, if you have an issue with them then i suggest actually abiding by the forum rules. if you feel like you don't deserve the infraction, then talk it out with a mod
 
I think what a lot of people care not to understand is that the staff are people too, and they can't be on all the time, and perhaps can't answer every little question they get. I'm sure that they acknowledge them, however, and they'll discuss issues amongst themselves. In my experience, they're always willing to help people out. Just don't treat them any different than you would a regular member.
 
You can email them via the Contact Us at the bottom. They've got a Twitter account though I have no idea if they check DMs/Tweets to that.

Secondly why are you getting repeatedly warned/banned? Surely if you're a repeat offender you've either reviewed the rules to determine what you've done wrong. Also staff would prefer it if you contacted them directly about warns/infractions/bans.
I have. They never reply.
 
Lmao I got a warning the other day for mini-modding? I don't really understand, because all I did was help someone in the Bell Tree HQ, and everyone does that? so.....idk
 
Lmao I got a warning the other day for mini-modding? I don't really understand, because all I did was help someone in the Bell Tree HQ, and everyone does that? so.....idk

Could have been the tone of your post. Generally just help where/with what you can, but don't scold them.
 
I haven't gotten any warnings, infractions or bans and I post a lot. If you're careful to follow the rules, you won't have those problems. PM a mod if you need help, rather than making a post they might not even see. However, you need to be patient because I'm sure they get lots of PMs daily.

^ This. I post a ton on here, in all sections, and I've never received any warnings or have been banned yet in over the year I've been on here. Also, every time I've had any issues, and I've had to PM a mod, they respond within 24 hours, which is really nice.
 
my main problem is when your banned if you email them they don't reply
I was banned for 4 weeks because my brother made accounts and the staff never replied
 
my main problem is when your banned if you email them they don't reply
I was banned for 4 weeks because my brother made accounts and the staff never replied

I've know people's family being banned in the past because the mods assume they're alts :/
 
my main problem is when your banned if you email them they don't reply
I was banned for 4 weeks because my brother made accounts and the staff never replied

If o remember correctly you got banned and decided to make an alt.it was your user name with a 2 behind itm if this was your brother I'd recommend he get a different user name (assuming it's you??? Idk I don't remember)
 
Last edited:
I didn't though :eek:
It depends what you're posting. If you're just answering a question then it's fine but if you're saying something like "this should be in X board" - or anything else that should be reported rather than answered - then it counts as mini modding.
 
Last edited:
It depends what you're posting. If you're just answering a question then it's fine but if you're saying something like "this should be in X board" - or anything else that should be reported rather than answered - then it counts as mini modding.

Yeah, that's what I did...Why does that deserve a warning though? Why does that need to be reported?
 
Last edited:
How long do you wait for them to answer? Because if you ask on day and expect a response tomorrow or sooner, then it's just impatience. Are you asking serious questions and just not joking around? Contact one mod, if they don't answer in a while then just ask another.

You could just not continually get in trouble, that would be better :lemon:.
 
If o remember correctly you got banned and decided to make an alt.it was your user name with a 2 behind itm if this was your brother I'd recommend he get a different user name (assuming it's you??? Idk I don't remember)

I made an alt and then I asked my brother to make an appeal then he decided to join the site. When his first account was banned he made a second one so now I buy items on tbt for him

- - - Post Merge - - -

How long do you wait for them to answer? Because if you ask on day and expect a response tomorrow or sooner, then it's just impatience. Are you asking serious questions and just not joking around? Contact one mod, if they don't answer in a while then just ask another.

You could just not continually get in trouble, that would be better :lemon:.

The staff infraction for the smallest reasons
I waited 4 weeks
 
Could have been the tone of your post. Generally just help where/with what you can, but don't scold them.

That makes no sense imo

this is a internet, you can't hear what we say only read what we write, how can a post have a tone? What do we have to throw smiley faces in every post we do so we don't get a "mini-modding" infraction.

ANd thats another thing, really? Getting in trouble for helping out mods? To make their job a smidge easier? No wonder people complain about them so much here
 
Last edited:
Back
Top