My New 3DS is acting weird!

[kwark]

In the past ten minutes, my New 3DS shut down, Two. Times! Randomly! With no rhyme or reason.

The first time when I was putting it down. But the second time, I was holding it in my hand and it shut down.
The battery is fully charged, so the battery could not have run out.

Is the battery pack damaged and do I need to get a new one? Why is New 3DS acting like this?

 

[Zireael]

How long have you had your N3DS? Considering it's happened twice, I would contact Nintendo customer support about it. They might ask you to send it in for repairs but it's better than having it continually shut down by itself.

 

[lars708]

In the past ten minutes, my New 3DS shut down, Two. Times! Randomly! With no rhyme or reason.

The first time when I was putting it down. But the second time, I was holding it in my hand and it shut down.
The battery is fully charged, so the battery could not have run out.

Is the battery pack damaged and do I need to get a new one? Why is New 3DS acting like this?

This actually happened to my old 3DS XL a week ago, which led me to buy a New 3DS XL. But right now it seems to be doing fine. Maybe just let it rest for a day or two and see if it still happens?

- - - Post Merge - - -

In the past ten minutes, my New 3DS shut down, Two. Times! Randomly! With no rhyme or reason.

The first time when I was putting it down. But the second time, I was holding it in my hand and it shut down.
The battery is fully charged, so the battery could not have run out.

Is the battery pack damaged and do I need to get a new one? Why is New 3DS acting like this?

This actually happened to my old 3DS XL a week ago, which led me to buy a New 3DS XL. But right now it seems to be doing fine. Maybe just let it rest for a day or two and see if it still happens?

 

[kwark]

This actually happened to my old 3DS XL a week ago, which led me to buy a New 3DS XL. But right now it seems to be doing fine. Maybe just let it rest for a day or two and see if it still happens?

- - - Post Merge - - -



This actually happened to my old 3DS XL a week ago, which led me to buy a New 3DS XL. But right now it seems to be doing fine. Maybe just let it rest for a day or two and see if it still happens?

It happened again today.

I have been googleling for anwsers. I heard that battery might be sliding away from the contacts and that you have to place a piece of folded paper to the battery agaisnt the contacts. Other says you have to clean the contacts with a flat screwdriver or clean the contacts with an eraser.

I just don't know what to do. I think placing a piece of paper against the battery, would cause it to catch fire.

 

[Bellrich]

It happened again today.

I have been googleling for anwsers. I heard that battery might be sliding away from the contacts and that you have to place a piece of folded paper to the battery agaisnt the contacts. Other says you have to clean the contacts with a flat screwdriver or clean the contacts with an eraser.

I just don't know what to do. I think placing a piece of paper against the battery, would cause it to catch fire.

yeah, i wouldnt risk it tbh it seems kinda dangerous.

idk, if it happens again contact nintendo support i suppose.

 

[lars708]

Well Nintendo recommends using cotton swabs for cleaning contacts so you could try that. I definitely wouldn't recommend using a screwdriver.