Why don’t I have access to HHP?

[Marie_<3]

I reset my island a few times and when I should have gotten an invite to the hhp island nothing happened. The icon also left the top of my screen. If I go to the store it just tells me that I can buy it again. Do I need to rebuy or is there a solution?

 

[TN4U]

Have you reached the point where your Resident Services is upgraded? Lottie will show up after you receive a phone call from Tom Nook telling you to go to the airport. The call only comes after Resident Services is upgraded to a building.

 

[Burumun]

Is the account you bought HHP on still on the Switch, and is the Switch still registered as that account's primary Switch?
ETA: Did you maybe have an NSO + Expansion Pack subscription that expired?

 

[Marie_<3]

Have you reached the point where your Resident Services is upgraded? Lottie will show up after you receive a phone call from Tom Nook telling you to go to the airport. The call only comes after Resident Services is upgraded to a building.

Yep, for quite a while.

Post automatically merged: Jan 9, 2024

Is the account you bought HHP on still on the Switch, and is the Switch still registered as that account's primary Switch?
ETA: Did you maybe have an NSO + Expansion Pack subscription that expired?

I think so. Is there a way to check that though?

 

[Burumun]

I think so. Is there a way to check that though?

In the eShop of the account you bought the DLC on:

• Check if primary console: Under the first menu when you enter the user settings, scroll down, there should be an option "Primary Console" that says the currently used console is the primary console
• NSO + Expansion Pack: Also in the user settings, under Nintendo Switch Online - you should have your subscription entered here (although I only have the normal sub, so I'm just guessing it would mention the expansion pack here)
• Look up the DLC itself in the eShop, and make sure it says Purchased. Otherwise, it might give you the option to redownload it, if it somehow just got deleted.

 

[Marie_<3]

In the eShop of the account you bought the DLC on:

• Check if primary console: Under the first menu when you enter the user settings, scroll down, there should be an option "Primary Console" that says the currently used console is the primary console
• NSO + Expansion Pack: Also in the user settings, under Nintendo Switch Online - you should have your subscription entered here (although I only have the normal sub, so I'm just guessing it would mention the expansion pack here)
• Look up the DLC itself in the eShop, and make sure it says Purchased. Otherwise, it might give you the option to redownload it, if it somehow just got deleted.

I think I figured out the problem. My dad stopped subscribing to Nintendo switch online, and after a google search, I think that’s the reason it didn’t show up.

Thank you so much for wanting to help me, I really appreciate it <3