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Invalid user??

mapleleaf

cheesecake lover
Joined
Jun 3, 2016
Posts
276
Bells
687
Tasty Cake
everytime somebody tries to send me tbt it comes up with invalid user, it also says that i have incorrect login details whenever i try to log in on my phone or anything that isn't my computer (where the login details are saved) and I know my login details are correct??!

Is there a way to fix this or am i just going to have a cursed name forever?

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are there any admins or anything that can like reset my name?
 
everytime somebody tries to send me tbt it comes up with invalid user, it also says that i have incorrect login details whenever i try to log in on my phone or anything that isn't my computer (where the login details are saved) and I know my login details are correct??!

Is there a way to fix this or am i just going to have a cursed name forever?

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are there any admins or anything that can like reset my name?

Go to the TBT Shop, if you still have seashells, buy the username change one from Kap'n Shack.
Otherwise you'll have to get 1200 TBT for a username change.
 
I've bought the username change but nothing has happened, is there something im supposed to do? (sorry I'm really dumb)
 
I've bought the username change but nothing has happened, is there something im supposed to do? (sorry I'm really dumb)

I've dealt dumber people in my work so don't feel too bad. Have you tried going to "Settings" and see if there's an option to edit your username? I ran out of seashells to try the Username Change thing and I really don't plan to do so but go ahead and see.
 
I send TBT by clicking on how many Bells each member has. I wonder if it works for you.

Wow, even by my method, it doesn?t.
 
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looked it up, apparently, you have to post something in the staff thread? I'm going to try it and hope it fixes this mess aha

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I send TBT by clicking on how many Bells each member has. I wonder if it works for you.

Wow, even by my method, it doesn’t.

yeah, I'm not really sure how or why this happened but i'm just praying a username change fixes this
 
looked it up, apparently, you have to post something in the staff thread? I'm going to try it and hope it fixes this mess aha

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yeah, I'm not really sure how or why this happened but i'm just praying a username change fixes this

Perhaps it's has something to do with the special characters on your username. Usually underscores and periods tend to be acceptable when it comes to usernames (In most forums all around the net.) and I really have no idea why you have those on your username because it's invalid. (Can't be read as a legitimate username.) I doubt that the username change will fail when you bought it. It should change your username regardless of what you have on there.
 
I've bought the username change but nothing has happened, is there something im supposed to do? (sorry I'm really dumb)
I've changed my username already. First you got to check if the username you're aiming for is available. To do that just search it up and if you don't see a matching name that means it's available. Then: Bell Tree HQ > Contact staff, then post a thread where you tell you want to change your username and Tell the username you want to get. It could take a few days until a staff member wees the post and changes your name.
 
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Perhaps it's has something to do with the special characters on your username. Usually underscores and periods tend to be acceptable when it comes to usernames (In most forums all around the net.) and I really have no idea why you have those on your username because it's invalid. (Can't be read as a legitimate username.) I doubt that the username change will fail when you bought it. It should change your username regardless of what you have on there.

yeah I have no idea why I added all those extra characters onto my user and I had a feeling that they were the reason why nothing will work but I didn't originally realise you could change your user.
thanks for the help!

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I've posted in the staff thread under username change, just looks like I'm going to have to wait now :)
 
yeah I have no idea why I added all those extra characters onto my user and I had a feeling that they were the reason why nothing will work but I didn't originally realise you could change your user.
thanks for the help!

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I've posted in the staff thread under username change, just looks like I'm going to have to wait now :)

No problem! Hope everything works out well for you. Haha.
 
Just letting everyone know that the problem is officially fixed! thanks for everybodies help :)
 
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