My entire 300 hour island is gone and I’m crying :(

I'm sorry this happened to you; this must feel devastating. Definitely reach out to Nintendo Support again to see if they can recover your save data from the new Switch before you restart. If that unfortunately doesn't work out, if you need stuff, don't hesitate to reach out. And look out for catalogue events/giveaways on the forums!
 
Agree with others, try to talk to the Nintendo support first. If it does not work out, we can help you with material/diy/bells/furniture and/or any other things. Then you can make a better island than before!
 
holy crap ;-; im so sorry brother
i find that complaining loudly can help calm you down
better to be angry than sad imo
 
I'm so sorry this happened to you, that's awful :( I hope you're able to get things restored somehow, and if not, there are always many helpful people here at TBT to help! <3
 
i'm so sorry, that really sucks! but look on the bright side, you can experience the fun of the beginning of the game all over again. :)
 
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