Yeah, I used to order a lot of merch back in 2010 and they lost a few things. There was a lot of talk about a metaphorical “Chicago black hole” because so many parcels got lost there, and I know two or three of my own were because I could track them. One or two others, I don’t remember where they were lost, plus I’m sure something I ordered from the UK was lost. Kind of shocking, back then Royal Mail was probably the best international postage you could get for its price.
These days… doesn’t happen, but I really don’t order much.