TBT 3.0 - Is Now Here!

[Sweetley]

Something tells me the whole bringing back TBT/collectibles thing takes longer than thought...

 

[MasterM64]

I know that things take time, but 3.0 was originally supposed to be here in full form in early March. It’s now mid April and there’s still unprofessionally organized downtimes. Please don’t say 30 minutes if it’s going to be much longer. Some people are a little frustrated, and for good reason.

Even though I can understand the frustration and accuracy would be nice, please keep in mind that the TBT Staff run this site on their own free time. This not what they do for a living. We are fortunate and should be thankful that they run the site as well as they do and that they continue to find ways to make the site better for all of us to enjoy.

 

[Jeremy]

It's far more complicated than it may seem. As I have previously mentioned, we are working with a company that specializes in forum migrations and they have done them for hundreds of different forums across many different niches. I am the first one to be frustrated by the complications over the last month, but this is a highly rated and respected company in the forum community. The only thing we have left to do at such a late stage in this project is be patient that they will complete the tasks they are being paid by TBT to do. Upgrading the forum has had many different pieces and people involved. The reason why the data piece is best left to another company is for two reasons: 1) the forum is extremely large, so it's smart to let an experienced company worry about it to decrease the amount of potential issues and 2) we can dedicate time and resources to other parts of the project while they worry about the data. Regardless, we have seen complications and I can only relay what they tell me back to the community. The coronavirus pandemic has also overwhelmed server/data specialists, which has contributed to the delays.

On Sunday they told me that our remaining pieces would be done yesterday, but they ran into issues with the shop. While the shop is now finished, it required additional tweaks that I have been working on since. We are also waiting for them to finish converting the bell transaction logs before we enable it. They informed me this morning that the blogs need to be merged into the database, which would take about 30 minutes. Their estimate was off by a couple hours, but the best I can do is relay the information they provide me. The bells may also not be ready until tomorrow at this point. It's frustrating, but like I mentioned, there are not many things left, so the best thing we can do is be patient for them to finish and then we can all be relieved that it's finally done.

 

[Mars Adept]

Even though I can understand the frustration and accuracy would be nice, please keep in mind that the TBT Staff run this site on their own free time. This not what they so for a living. We are fortunate and should be thankful that they run the site as well as they do and that they continue to find ways to make the site better for all of us to enjoy.

Ok, but this has happened multiple times. Saying that this will happen and instead that happens. Mistakes happen, but this is something that has been occurring on a regular basis since last month, and that is why I’m upset. Not because the bell system isn’t here yet, but because there’s downtime that often happens out of nowhere, lasts longer than announced, and not much comes out of it in the end.

 

[Dinosaurz]

The least you could do is give us a warning beforehand so we don’t have to miss out on deals

 

[seliph]

Ok, but this has happened multiple times. Saying that this will happen and instead that happens. Mistakes happen, but this is something that has been occurring on a regular basis since last month, and that is why I’m upset. Not because the bell system isn’t here yet, but because there’s downtime that often happens out of nowhere, lasts longer than announced, and not much comes out of it in the end.

it is basically impossible to give a 100% accurate timeframe in which things like this will be completed. complications aren't something that can be predicted beforehand, neither is the amount of time required to get around those complications.

so far every time there's been downtime there's been a warning beforehand, unless you're talking about those little 5-minute hiccups which iirc we were warned about before the change was being implemented.

 

[Morningowl]

Thank you and appreciate the effort going into this!

 

[LambdaDelta]

as an addendum, maintenance can be extended because of just about any unforeseen circumstances as well

it's always best to treat times given for them as an estimation and not a rule of law

 

[Kaioin]

Ok, but this has happened multiple times. Saying that this will happen and instead that happens. Mistakes happen, but this is something that has been occurring on a regular basis since last month, and that is why I’m upset. Not because the bell system isn’t here yet, but because there’s downtime that often happens out of nowhere, lasts longer than announced, and not much comes out of it in the end.

I think they usually give notice for these kinds of things? I can't think of a time recently where we weren't aware of upcoming maintenance... yeah maybe it's been a bit longer than usual but still.

 

[Oblivia]

Adding onto what Jeremy said, there have been instances when WE weren't even notified that the forum was going to be put into offline mode, so we can't give notices that we ourselves aren't given. There's also the fact that exact timeframes aren't possible as many unforeseen things can happen when doing this type of large-scale conversion, so it's less a matter of the company giving us bogus info and more that they can't realistically give us more than an approximation with the downtime durations. I know we're all frustrated and want the core pieces of the site back, but we're getting close and can see the light at the end of this very long tunnel.

Please just bear with us a little longer, and keep in mind that these types of companies are slammed with work given the crisis going on in the world, which is a large part of the reason things are taking a lot longer than they normally would. Every update we're given is and will continue to be passed along to you all in the community.

 

[xSuperMario64x]

If getting the new forum set up is a case by case thing then it might not be a good idea to tell everyone that the forum *absolutely will* be ready within a few days when that's not the case at all. It hurts to make promises like this and then they never happen.

A better thing would be to simply say that you guys are getting stuff done. No specific dates or tines on when everything will be 100% done, since there are no guarantees. I agree with BiggestFanofACCF, I understand what's going on but this has become a frustrating process.

 

[Valzed]

I'm sorry if this has already be mentioned. I haven't been on here for a few days due to internet issues. I just went to TBT Marketplace because I wanted to make a giveaway post & at the bottom of the page it says, "You have insufficient privileges to post threads here." I don't think I have any new infractions (I'm not sure where to check though). I was wondering if this might just be a slight glitch due to the switch over. Thank you!

Edit: Aha! I figured out where infractions are and it does not appear that I have a new one. (I'm actually sort of proud of myself that I figured it out all on my own.)

 

[mocha.]

Just wanted to pop in and say thank you to all of the staff who have no doubt worked tirelessly to make this is as stress-free as possible for all of us. Forum migration isn't easy and takes a lot of patience on both sides, especially when you don't have a lot of control with a third party being involved. I appreciate all of the work you've put in so we can have the best experience possible on TBT, albeit with an unexpected pandemic affecting us all in different ways. This site has been one of my favourites for years and has been a nice distraction from real life for the past few weeks

 

[Arithmophobia17]

i would just like to say that i personally would rather have estimates and updates than to just be in the dark. respect for all the staff who, during these already stressful times, have taken on this added stress.

 

[Kaioin]

I'm sorry if this has already be mentioned. I haven't been on here for a few days due to internet issues. I just went to TBT Marketplace because I wanted to make a giveaway post & at the bottom of the page it says, "You have insufficient privileges to post threads here." I don't think I have any new infractions (I'm not sure where to check though). I was wondering if this might just be a slight glitch due to the switch over. Thank you!

Edit: Aha! I figured out where infractions are and it does not appear that I have a new one. (I'm actually sort of proud of myself that I figured it out all on my own.)

Posts to that board are disabled at the mo, until the forum bells are back.

 

[Oblivia]

I'm sorry if this has already be mentioned. I haven't been on here for a few days due to internet issues. I just went to TBT Marketplace because I wanted to make a giveaway post & at the bottom of the page it says, "You have insufficient privileges to post threads here." I don't think I have any new infractions (I'm not sure where to check though). I was wondering if this might just be a slight glitch due to the switch over. Thank you!

Edit: Aha! I figured out where infractions are and it does not appear that I have a new one. (I'm actually sort of proud of myself that I figured it out all on my own.)

The TBT Marketplace is currently read-only until our shop system is back online. Everyone is seeing that same thing; this isn't something specific with your account or anything relating to infractions.

 

[Luxen]

TBT Marketplace concern

As mentioned by Kaioin and Oblivia, the shop/collectibles feature of the site is still currently disabled (since the upgrade to TBT 3.0).

Since nobody can earn bells, buy, sell, or trade collectibles at this time, the permissions for the marketplace have been set to disable anyone from being able to post there. It's possible that this decision was made to prevent the creation of further threads as those trades/transactions wouldn't be able to be completed until said features are back in full swing.

 

[V94]

Thank you staff for all that you do to make this forum great!

 

[honeyaura]

Thanks for all that you do guys. We know it's more complicated than what appears on the surface. Especially in times like these, where our daily lives have been affected. If this site is worth worrying about, it means there's staff behind it that work hard for it. I'm honestly excited for collectibles, shops, and tbt to come back. Like a good game, if it means waiting longer for improvements, then it's worth it.

Much love x

 

[Kamukoma]

i just want to highlight how professional the staff have been. we are all dealing with unprecedented things in real life, both personally and with a third party company. the tone of some people on this thread is uncalled for. my dad works in a similar host moving company and estimates and such are the best that can be given. unfortunately, real life and work do not operate on strict time schedules, especially when it comes to computers, because glitches and issues do happen. to the people who are rudely complaining (and if you’re not being rude this isn’t directed at you), please be grateful for the fact this site is free and is constantly improving. i know you would not prefer it if the staff didn’t care at all.