Mayor Monday
Senior Member
It's hard when she goes and complains to my manager directly. I was telling her that what she wanted isn't really possible and she just kept saying she didn't understand so she finds one of my managers and complains to them. Then one of them says I need to be careful about how I say things. To make matters worse, she got what she wanted and abandoned the cake. Like, she went to all that effort, for nothing.
I hate customers. I really really do.
I'm sorry that's been going on. I'm sure you handled it the best you could for what it was worth.
It's a shame your manager doesn't seem to be respecting you as much as they should. Whoever said 'the customer is always right' needed a swift kick in the package.
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