The Information Desk: Ask questions about the site here!

Are physical items able to be made giveaways? The sticky in TBT Marketplace only explicitly says physical items for TBT, bells, villagers AC items and money are banned.
 
Are physical items able to be made giveaways? The sticky in TBT Marketplace only explicitly says physical items for TBT, bells, villagers AC items and money are banned.
Yeah, we allow them to be given away, but in doing so you can't use TBT/AC bells/other virtual goods to "buy" entries.
 
Being two days old I'm still getting used to the site - I noticed a lot of the collectibles say out of stock. Does that mean they will come back into stock or will everything be new when it restocks? If that's the case - is there a certain time period it restocks?
 
Being two days old I'm still getting used to the site - I noticed a lot of the collectibles say out of stock. Does that mean they will come back into stock or will everything be new when it restocks? If that's the case - is there a certain time period it restocks?

They will come back in stock and there isn't a set time....
 
How do I change my name after buying the name change from the store?

Make a thread in Contact The Staff board about it. Note though that there are only the admins (3 people) who can do it and it's done manually so you might have to wait.
 
Being two days old I'm still getting used to the site - I noticed a lot of the collectibles say out of stock. Does that mean they will come back into stock or will everything be new when it restocks? If that's the case - is there a certain time period it restocks?

The "out of stock" collectibles are usually made available during restocks, which usually happen once or twice a year and are announced by the staff beforehand.

There was one last year in June, that's where I got my cyan house collectible. But they haven't had one this year yet. Hopefully they do at some point (and hopefully people don't start killing each other over them again lol).
 
The "out of stock" collectibles are usually made available during restocks, which usually happen once or twice a year and are announced by the staff beforehand.

There was one last year in June, that's where I got my cyan house collectible. But they haven't had one this year yet. Hopefully they do at some point (and hopefully people don't start killing each other over them again lol).

I would only expect a collectible restock when the new AC game comes out. The community is shrinking.
 
I would only expect a collectible restock when the new AC game comes out. The community is shrinking.

I don’t think it will take that long. I think they will have at least one this year, because it would be weird if they didn’t have any at all in a year. I don’t think an AC game being released has anything to do with it. Several years after ACNL came out they still had restocks. :p
 
Whenever anybody attempts to send me tbt or I try to login on a device where my details aren't saved it just says that my name is an 'invalid user'- has anybody else had this problem, is there a way to fix this?
as far as the forum is concerned my username doesn't exist apparantly aha
 
How do I remove/edit negative feedback sent to a user? This really needs to be resolved as soon as possible. Thanks!
 
How do I remove/edit negative feedback sent to a user? This really needs to be resolved as soon as possible. Thanks!

You can't after a certain time has passed, so the best way is to post a removal request in Contact the Staff board :) Though I've gone ahead and removed the feedback in question since the user has requested it :blush:
 
Not trying to sound impatient, but where did the admins go? I know they have other jobs to do, but they never got this inactive before, at least since ACNL’s release. Is it because of something else that’s big, or is it because ACNL is too old?
 
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