The Information Desk: Ask questions about the site here!

[Jake]

Not trying to sound impatient, but where did the admins go? I know they have other jobs to do, but they never got this inactive before, at least since ACNL’s release. Is it because of something else that’s big, or is it because ACNL is too old?

They're still here just as much as anyone else.

 

[Mr_Persona]

Are they now?! xD

 

[Hyrule_Crossing]

Why does it say Insufficient funds when I try to buy the “Avatar Animation” even though I have enough seashells?

 

[Mr_Persona]

Why does it say Insufficient funds when I try to buy the “Avatar Animation” even though I have enough seashells?

I have no idea, but something like that happen the same thing to me.
I was looking at the collectible shop and the chocolate cake collectible says I can I buy it but then it won't let me, even I have enough TBT for it. It was like its saying they are all sold out and other people are saying that it says its sold out for them but it doesn't for me. So yeah that's a problem with the TBT shop its some weird glitch thing on the website.

 

[Sweetley]

Two question (since I'm curious right now):

1) A while ago, I read in the Contact the Staff board as a support topic (which
you can choose) "Account change request". What exactly does "account change"
means?

2) Will there ever be (more) collectibles based on other games, like Splatoon
themed collectibles (for example), other Pok?mon collectibles (since there is
a Pok?ball one) or just new Animal Crossing based ones in general?

 

[Dormire]

How do I edit my add-ons/collectibles?

 

[Snowesque]

Dormire
If you mean editing their placement, you cannot.
In the shop's inventory section, your collectibles are able to be set to active or hidden.
Deselecting active or selecting hidden makes them not show up.

 

[Alienfish]

^yeah. if you want to arrange them by date, your best bet is asking for someone to do a date trade with you if possible.

 

[Dormire]

Dormire
If you mean editing their placement, you cannot.
In the shop's inventory section, your collectibles are able to be set to active or hidden.
Deselecting active or selecting hidden makes them not show up.

Yeah I wanted the addons gone. Found it in the shop tab. Thank you!

 

[Sweetley]

Two question (since I'm curious right now):

1) A while ago, I read in the Contact the Staff board as a support topic (which
you can choose) "Account change request". What exactly does "account change"
means?

2) Will there ever be (more) collectibles based on other games, like Splatoon
themed collectibles (for example), other Pok?mon collectibles (since there is
a Pok?ball one) or just new Animal Crossing based ones in general?

Still curious...

 

[EpicGamer12]

Still curious...

The only categories that resemble what you mean in your first question would be Username Change, so I am not sure what you're referring to.

Usually new collectibles are released as games come out, events happen, etc. I doubt they have a concrete plan on all future collectibles but I would think that saying no to other games would be unreasonable.

 

[AngelBunny]

Where would I put an acnl contest? I was thinking the animal Crossing new leaf board but I just want to make sure

hello?

 

[Alolan_Apples]

hello?

It belongs in the TBT Marketplace.

 

[AngelBunny]

It belongs in the TBT Marketplace.

ah, thanks

 

[Sweetley]

The only categories that resemble what you mean in your first question would be Username Change, so I am not sure what you're referring to.

What I mean is this here:

View attachment 220278

When you choose "General Support", the "Support Topic" appears then and there is
this option with "Account change request".

 

[Midoriya]

@Perry’: My only guess is that that means the person has an old TBT account and a new one, and say for instance they have the new one because they couldn’t log into their old one. Once they are able to, that would mean they need to do an account change request so they are not using more than one TBT account. I don’t know how common it is, but I think it’s there for that sort of reason.

 

[Jake]

It does exactly what it says, it's an account change request. Note we don't allow users to change account except under exceptional circumstances so if you create one it's not a given you'll be able to change accounts.

 

[Sweetley]

Thanks for the answers.

Two more questions:

1) Are there any plans for upcoming events? At least for Halloween, something like
"The Woods Expedition 3"?

2) Any plans for making a "discount action day" for the Shop? Like were Addons and
collectibles are only half the price (like a User Title Color Change for 110 TBT instead
of 220, Username Change for 600 TBT instead of 1200 and so on...).
Maybe also restocking some collectibles on that day? But so that people with different
timezones also have a change to get some please...

 

[Antonio]

Thanks for the answers.

Two more questions:

1) Are there any plans for upcoming events? At least for Halloween, something like
"The Woods Expedition 3"?

2) Any plans for making a "discount action day" for the Shop? Like were Addons and
collectibles are only half the price (like a User Title Color Change for 110 TBT instead
of 220, Username Change for 600 TBT instead of 1200 and so on...).
Maybe also restocking some collectibles on that day? But so that people with different
timezones also have a change to get some please...

1) I'm not sure. There was supposed to be a fair but they cancelled it. (Everyone says that when they say that, they don't mean that but personally idk). Usually events get announced when it happens.

2) Not sure about this but i doubt it though. Be nice, you should make a thread in this sub forum and suggest it.

 

[Tri]

Why don't I have the permission to use HTML (to make side by side columns) in my signature? Can this be bought in the shop?