The Information Desk: Ask questions about the site here!

It was. I only hid it out of annoyance after I checked my most recent post and saw it in my collectibles, but with no change to the title itself. And the Configure option disappeared after I input the six digit hex code, so I can't try again.

Edit: I doubt this matters, but I did make the purchase from Kapp'n's Seaside Shack with Seashells, rather than with Bells.

did you include the # before the hex code? if not that might be the problem
 
Ok I've looked all over for this....is there a "proper" way to request a thread be stickied? I thought once upon a time someone said report the post and request that, but wasn't sure if that was correct or not.

EDIT: The reason why I ask is because I did "report" a thread for being stickied, but there's been no response so far and wasn't sure if it was because it was my own post.
 
Last edited:
Ok I've looked all over for this....is there a "proper" way to request a thread be stickied? I thought once upon a time someone said report the post and request that, but wasn't sure if that was correct or not.

EDIT: The reason why I ask is because I did "report" a thread for being stickied, but there's been no response so far and wasn't sure if it was because it was my own post.

Reporting is the correct way to request a sticky for a thread, but whether or not any action is taken is always up to staff discretion. If we did opt to honor a request for a sticky, it would have to be discussed among the entire staff beforehand which could potentially be a lengthy process and is very unlikely to happen as soon as we see a report.

In the case of your thread, I'd recommend reporting it again after the game is officially out and we'll discuss it again at that time.
 
I don't suppose anyone knows what happened to my forum title color change? With no option to change it again, and no idea what went wrong, I guess the only option is to buy it AGAIN, but I'd rather not. And I'm worried it'll just happen again.
 
I don't suppose anyone knows what happened to my forum title color change? With no option to change it again, and no idea what went wrong, I guess the only option is to buy it AGAIN, but I'd rather not. And I'm worried it'll just happen again.

First, please make sure the item is checked as active in your inventory! If the item is active, then the other common thing we see is an incorrect configuration. You have to add the # symbol in front of the hex code or it won't work properly. There's also an option to preview, so if there are no changes to the text color when the preview is prompted then it was entered incorrectly.

Let me know if the item is active and still doesn't work, and if so, I can refund your seashells as a one-time courtesy so you can repurchase the item. The shop is currently down as a part of our data migration, but as soon as we're back online I can fix it up for you, just make sure you include the # with this next one!
 
Reporting is the correct way to request a sticky for a thread, but whether or not any action is taken is always up to staff discretion. If we did opt to honor a request for a sticky, it would have to be discussed among the entire staff beforehand which could potentially be a lengthy process and is very unlikely to happen as soon as we see a report.

In the case of your thread, I'd recommend reporting it again after the game is officially out and we'll discuss it again at that time.

Thank you for the clarification.
 
Seeing all these new staff-created threads on the ACNH board makes me ask this question:

Will there be an ACNH-style What’s Bothering You thread on the board to reduce the number of threads complaining about gameplay issues? I tried making an ACNL-style What’s Bothering You thread, just giving you an idea on how to make it.
 
I'm having trouble liking user's posts, whenever I click on the "green thumbs-up" it downvotes them and they lose bells. Am I doing something wrong?
 
Last edited:
Seeing all these new staff-created threads on the ACNH board makes me ask this question:

Will there be an ACNH-style What’s Bothering You thread on the board to reduce the number of threads complaining about gameplay issues? I tried making an ACNL-style What’s Bothering You thread, just giving you an idea on how to make it.

This isn't the sort of thread we would see a need to pin or make a singular master thread for. You are welcome to make one if you wish, but we won't push users to use it like we do with the sticky threads.

I'm having trouble liking user's posts, whenever I click on the "green thumbs-up" it downvotes them and they lose bells. Am I doing something wrong?

That is just a display issue. Refresh the page and you will see that they did receive the like and haven't actually lost any bells.
 
Sorry if this has been asked before, but I have a concern about earning bells. The site has been under maintenance for a couple days now (which is understandable) but we haven't been earning bells with our posts. After the site goes back to normal, will the system be able to give us the bells we earned while the service was down or nah?

Just curious, thanks :)
 
Any chance I can get my name changed (to "Nerd House") since the shop is down with no ETA?
 
Sorry if this has been asked before, but I have a concern about earning bells. The site has been under maintenance for a couple days now (which is understandable) but we haven't been earning bells with our posts. After the site goes back to normal, will the system be able to give us the bells we earned while the service was down or nah?

Just curious, thanks :)

I'm still curious about this. If a mod could answer, even if they don't know, I'd appreciate it. :)
 
Will there be/is there already a dedicated sub forum for custom design shops doing New Horizon designs like the Able Sisters sub for the New Leaf section? If there is already a dedicated place for these shops to post, I haven’t been able to find it. If there isn’t one, are the New Leaf shops also allowed to offer services for New Horizons custom designs in their existing threads?
 
Last edited:
is there a way to delete old attachments in a thread? cant find a way. i want to delete all my selfies from mid school in the selfie thread lmfao help. i can delete them if they linked to a site but cant if i uploaded directly to the forum (why did i do that????????_
 
Last edited:
is there a way to delete old attachments in a thread? cant find a way. i want to delete all my selfies from mid school in the selfie thread lmfao help. i can delete them if they linked to a site but cant if i uploaded directly to the forum (why did i do that????????_

Send me a PM with links to the specific posts and I'll remove them.
 
is there a way to delete old attachments in a thread? cant find a way. i want to delete all my selfies from mid school in the selfie thread lmfao help. i can delete them if they linked to a site but cant if i uploaded directly to the forum (why did i do that????????_
Yeah there's an attachment folder in your profile settings. Press settings and then attachments. :)
 
Back
Top