The Information Desk: Ask questions about the site here!

[Jade_Amell]

I purchased a Username Change, but when I try using it the page kinda doesn't show me any box or anything to change my username. Any ideas?

 

[Trent the Paladin]

I purchased a Username Change, but when I try using it the page kinda doesn't show me any box or anything to change my username. Any ideas?

Hi the item description states that in order to use the item, you'll need to create a support thread in Contact the Staff and follow the instructions provided there. Please allow a few days for an Administrator to change it.

 

[Alolan_Apples]

I purchased a Username Change, but when I try using it the page kinda doesn't show me any box or anything to change my username. Any ideas?

You probably missed it, but last year, there was a sitewide report that some users have exploited the username change glitch, where they can get free username changes. For that reason, they changed the item to where you have to contact the staff about changing your username.

 

[Jade_Amell]

Well, it's been a week since I did the attempt at name change and I followed what it said by posting in Contact The Staff and putting name change. But my name hasn't changed yet. ><

 

[Antonio]

Well, it's been a week since I did the attempt at name change and I followed what it said by posting in Contact The Staff and putting name change. But my name hasn't changed yet. ><

Try dming an admin or moderator.

 

[dedenne]

Well, it's been a week since I did the attempt at name change and I followed what it said by posting in Contact The Staff and putting name change. But my name hasn't changed yet. ><

be patient, they will get to it eventually!

 

[Oblivia]

Well, it's been a week since I did the attempt at name change and I followed what it said by posting in Contact The Staff and putting name change. But my name hasn't changed yet. ><

Hey there! I'd like to point out that both the item description and the name change form say to allow up to 7 full days for the name change to take place.

Only 3 of us on the staff are able to perform name changes and I do around 95% of them myself, and I've just been busy lately to where I do them in bulk once a week (this is more to answer any future questions about the issue rather than being directed at you personally). It will be addressed/changed within the 7 days, I promise!

 

[Niks]

Hi there!

Maybe it was asked before and maybe there?s a reason for it, but I was wondering why older posts and threads won?t be deleted. IMO that would make the forum more fresh! But like I said, maybe there is a reason for it.

Thanks in advance for your reaction!

 

[Alolan_Apples]

Hi there!

Maybe it was asked before and maybe there’s a reason for it, but I was wondering why older posts and threads won’t be deleted. IMO that would make the forum more fresh! But like I said, maybe there is a reason for it.

Thanks in advance for your reaction!

They don't believe in deleting old threads. I know it would feel fresher, but I think they only delete threads that are so bad it's not even worth locking.

 

[Oblivia]

For me personally, I feel as though wiping older threads would be akin to deleting the site's history in a way. It's fun to read through the ancient threads and see how the site and userbase has evolved over time, and removing that would just feel wrong to me on quite a few levels.

It's definitely not a practice we plan to adopt at any point!

 

[King Dorado]

For me personally, I feel as though wiping older threads would be akin to deleting the site's history in a way. It's fun to read through the ancient threads and see how the site and userbase has evolved over time, and removing that would just feel wrong to me on quite a few levels.

It's definitely not a practice we plan to adopt at any point!

also, the vast stores of ancient threads are vital to maintaining the forum's high standards of sadism/masochism during the annual egg hunt...

 

[MapleSilver]

For me personally, I feel as though wiping older threads would be akin to deleting the site's history in a way. It's fun to read through the ancient threads and see how the site and userbase has evolved over time, and removing that would just feel wrong to me on quite a few levels.

It's definitely not a practice we plan to adopt at any point!

I agree 100% with this. Something just feels wrong to me about deleting them.

 

[meggtheegg]

Hi tbh I have no idea if this is a site question or more of a ACNL/ds question because i'm so clueless but...

What in the world does VM mean and how do you do it/where do you do it?

 

[Alolan_Apples]

Hi tbh I have no idea if this is a site question or more of a ACNL/ds question because i'm so clueless but...

What in the world does VM mean and how do you do it/where do you do it?

VM stands for "visitor message", and those are the messages you see on your profile.

 

[ohkat]

any chance the may birthstone will be added to shop or am I just missing it? x-x

 

[calamitybot]

any chance the may birthstone will be added to shop or am I just missing it? x-x

I can't answer this question, lol, but it's not in my shop either. You aren't alone here

 

[kiwi-strawberry]

this might sound stupid (im pretty new here), but once you purchase the user title color change, can you only change it's color once (as in, it's single-use)? or can you change the color as often as you want?

 

[dedenne]

this might sound stupid (im pretty new here), but once you purchase the user title color change, can you only change it's color once (as in, it's single-use)? or can you change the color as often as you want?

its single use so make sure not to make a mistake!

 

[kiwi-strawberry]

so i purchased the animated avatar and avatar extension. for some reason my 150 x 133 .gif is not animated?? i had a different .gif working just fine before i bought the avatar extension. hopefully i'm the one doing something wrong here, but i'm really upset that my avatar isn't animated as i paid a lot of bells to get it that way
proof that the gif. does actually move:

//ignore the attached image, oops lol//

 

[Alienfish]

Well, the extension is 150 x 100, so you need to resize it to fit exact extension measurements.