Wow. The crunchy side is up to almost 10 percent now. That's scary. Think about it. The likelihood of randomly picking someone on this thread who prefers crunchy cookies is about the same likelihood as picking a random American who is a hard-core Trump supporter.
It depends on the cookie. Some chocolate chip cookies (especially if they have nuts) are really good when they're kinda crunchy :3 But something like an oatmeal or peanutbutter cookie should never be crunchy...