The Information Desk: Ask questions about the site here!

[xSuperMario64x]

Another question that may have been asked before, but if you accidentally give someone a negative rating, or intentionally (initially) give them a negative rating but want to take it back later, is it possible for the staff to remove it from their account (by the discretion of the user who gave the rating of course)?

 

[Antonio]

Another question that may have been asked before, but if you accidentally give someone a negative rating, or intentionally (initially) give them a negative rating but want to take it back later, is it possible for the staff to remove it from their account (by the discretion of the user who gave the rating of course)?

I can answer this. Yes, they can remove it. I believe a staff member removed a rating from me ages ago.

 

[StarlitGlitch]

I really hope that this isn't a silly question...

Is there a way to be able to automatically go to the first unread message in a forum when I click on it? I've been manually going from the first page each time and trying to remember where I left off.

 

[Oblivia]

I really hope that this isn't a silly question...

Is there a way to be able to automatically go to the first unread message in a forum when I click on it? I've been manually going from the first page each time and trying to remember where I left off.

There's a set of options at the top of every thread, one of which is to "view first unread". Clicking this will allow you to jump to the first post you haven't seen:

Hope this helps!

 

[LadyDestani]

There's a set of options at the top of every thread, one of which is to "view first unread". Clicking this will allow you to jump to the first post you haven't seen:

Hope this helps!

Oh my God, I've been on this site for so long and I never even noticed that. That will be so helpful!

Thanks for asking the question, Starlitglitch!

 

[StarlitGlitch]

Ohh, I see now! So in my subscriptions I click on that same symbol and it'll take me there too. I'm glad I'm not the only one! Thank you for the help.

 

[Celinalia]

may be dumb if i ask this but what are seashells for and how do i get more?

 

[Jacob]

may be dumb if i ask this but what are seashells for and how do i get more?

You get 10 seashells for joining TBT, and 10 more after being a member for 2 years. They're a currency you can use in the shop (Kapp'n's Seaside Shack) to buy items that a new member otherwise wouldn't be able to afford

- - - Post Merge - - -

I really hope that this isn't a silly question...

Is there a way to be able to automatically go to the first unread message in a forum when I click on it? I've been manually going from the first page each time and trying to remember where I left off.

A little late, but hitting this button here will have the same effect as well :]

 

[John Wick]

I was wondering about the ignore list. You can still see the person has posted, and curiosity is human nature, I can't just not look at it. It defeats the purpose.

Is there a way to have it so the hidden post isn't there with the option to read it?

 

[Ably.Saucey]

I'm no longer getting emails for my subscribed threads, I've confirmed that my subscription settings are correct, I think it's been going on since the server change.
Am I missing something I need to check?
thanks!

 

[Snowesque]

I'm no longer getting emails for my subscribed threads, I've confirmed that my subscription settings are correct, I think it's been going on since the server change.
Am I missing something I need to check?
thanks!

Exact same problem; hopefully it gets figured out soon.

 

[Jeremy]

Emails are currently down, but they should (hopefully) be working again soon. In the meantime, newly registered users or users changing their email address will see a notice about sending us an email for manual verification.

 

[Jeremy]

Emails are currently down, but they should (hopefully) be working again soon. In the meantime, newly registered users or users changing their email address will see a notice about sending us an email for manual verification.

They should be working now. If yours still isn't, make a Contact the Staff thread and I'll look into your specific email address.

 

[bibirrito]

I was under the impression members earn 10 Seashells after 2 years, but in my transactions, it shows the following:

06-04-2016, 06:00 PM Welcome Earned 0 Seashells Seashell startup

Do they expire? I did go on hiatus from playing New Leaf (life got busy plus I had a big move), and with the new game coming out, I'll be active again and was hoping to finally buy a username change.

 

[Jeremy]

I was under the impression members earn 10 Seashells after 2 years, but in my transactions, it shows the following:



Do they expire? I did go on hiatus from playing New Leaf (life got busy plus I had a big move), and with the new game coming out, I'll be active again and was hoping to finally buy a username change.

The transaction you quoted is actually from the seashells earned by joining, which is 0 for anyone who joined when bells were given to new users instead of seashells. If you didn't receive your 2-year seashells, though, make a Contact the Staff thread and we can look into it.

 

[bibirrito]

The transaction you quoted is actually from the seashells earned by joining, which is 0 for anyone who joined when bells were given to new users instead of seashells. If you didn't receive your 2-year seashells, though, make a Contact the Staff thread and we can look into it.

Ah, gotcha!

Thank you so much for taking the time to reply.

 

[Feraligator]

Hi, someone deleted a visitor message on my profile but the notification for this won't go away. It's been with me for a very long time now. Can someone remove it? Or help me remove it? Thanks

 

[Chris]

Hi, someone deleted a visitor message on my profile but the notification for this won't go away. It's been with me for a very long time now. Can someone remove it? Or help me remove it? Thanks

It should be cleared now.

 

[Feraligator]

Thanks for fixing it very quickly!

 

[Ably.Saucey]

They should be working now. If yours still isn't, make a Contact the Staff thread and I'll look into your specific email address.

Thank you, they're working now.:]