thanks yeah were kind of expecting that to happen but we have a ton of photos and submitted everything in the first few days thankfully. nothing we can do now but suck it up and try our best to make it clean i guess.Sorry you’re going through that and you absolutely shouldn’t have to.
If you haven’t already, you need to keep a very detailed record of everything wrong preferably with pictures and dates and make sure you have proof that you didn’t damage these things because they could possibly try to blame these things on you. You can send these things in writing to them that they need to be fixed and I think they have a certain amount of time to comply before you can report them, but it needs to be in writing for proof that you have asked them. at the very least though make sure you have that proof because they don’t sound very reliable or trustworthy to me.
at least now that were in the state we like we can visit places in person next time instead of having to rely on photos