Oh my goodness, I feel this so much. I used to work in a pharmacy and it was
so frustrating the sorts of questions we'd get. I don't have experience with things during Covid so I won't even begin to assume I know what that's like - but I know when we gave flu shots it was so hectic and I swear people came up to us with the silliest questions.
It always gets me when somebody will wait in line just to ask me where the shampoo is kept. Like. You can see that we're busy, we have signs above the aisles,
and there are staff stocking shelves but you chose to wait in line at the pharmacy to ask us?? I've had people ask us about the food or cosmetics, too! Like. I don't know if we carry strawberry cream cheese,
I'm in the pharmacy. Or the people who have a basket/cart full of stuff but can't be bothered to wait in the normal line so they come to the pharmacy to cash out
It's always when we were busy too and the pharmacy cash only had tiny bags because like... it's a pharmacy. You get your medicine and go.
Ugh. Pharmacy work is
so stressful and my heart honestly goes out to you. I was an assistant for a while so I wasn't able to answer specific medical questions and had to always grab a pharmacist for those. It's such a fast paced part of the store and people don't realize how much work takes place back there. Phone calls (I loved when people would call and just... describe the colour of their pill. "I need to refill my blue pill" ????? can you be more specific?? My computer doesn't show pictures and I don't have all the medications memorized), customer questions, data entry, stocking our own shelves, actually counting out/making up the prescriptions, the pick up... ugh. Best of luck with everything